Clients are from Venus, Consultants from Mars: A Guide to Effective Management of Consultants

Speaker: Michael Ellegood, P.E.

In today’s public works environment, the use of consultants to provide engineering services is endemic. Despite the interdependency of public client and consultant, their worlds, business models, accounting systems, and legal environments are all very different. Even the fundamental aspects of how public agencies and consultants are motivated and how they interact with other agencies and competitors differ.

This webinar showcases these differences so that client and consultant can better understand each other’s operating environment. This improved understanding will result in better communication and mutual expectations.

Topics to be covered include:

  • The respective business models of public client and consultant
  • The real financial world of the consultant
  • How clients perceive consultants, the hierarchy of consultants.
  • Tips on consultant selection
  • What clients expect of consultants
  • How to deal with an underperforming consultant

Michael Ellegood is a practicing Civil Engineer and has managed major projects. He was Public Works Director, County Engineer and Transportation Director for Maricopa County, Arizona, as well as Chief Engineer and General Manager of the Flood Control District of Maricopa County. He has been a consulting engineer and a senior manager in the Parsons Corporation, Tudor Engineering Company, and T.Y. Lin International.  Mr. Ellegood has also been active in the Arizona Society of Professional Engineers and served as ASPE’s president. Mr. Ellegood is a retired Army combat veteran and served in Vietnam.

Register here

Number of PDHs: 
Type of Event: 
Wednesday, November 6, 2019
Start Time: 
2:00 p.m.
End Time: 
3:00 p.m.
Time Zone: 

The continuing education programs provided through the PE Institute are offered as a service to NSPE members and other customers. Unless otherwise indicated in the PE Institute program offering, NSPE does not warrant or represent that any course has been approved in any or all US state or territorial jurisdictions for PDH credit. For the most accurate, up to date and complete information regarding continuing education program acceptability in specific state or territorial jurisdictions, please contact the applicable state or territorial engineering licensing board.